Our MODTEMPO team will ensure your order is shipped in the fastest and most convenient manner possible. As soon as your order is processed, you will be informed with a confirmation that your order has left the warehouse for delivery. Included in the email will be a tracking number to ensure the order is on schedule. Please note that MODTEMPO only ships to the contiguous 48 states within the US and Canada. Small and large packages will be delivered within 5-10 business days depending on your proximity to the warehouse.
Upon delivery you should inspect your package for any noticeable damage that may have occurred during the shipping process. Report to MODTEMPO any damage to your order within 24 hours to ensure your order can be processed for replacement or return. Please see our “Terms of Service” page located at the bottom of our homepage for further details on return policies for our different manufacturers.
Made To Order Products
Items marked as “Made to Order” in the product description will require extra time for shipping. Additional time is needed for these products because they are made upon the request and specifications of the customer. Most “Made to Order” products are handmade by the specified manufacturer and are crafted with the utmost attention to detail.
Cost of Shipping
All products in the MODTEMPO collections are eligible for free shipping. If there is an instance where an item requires extra handling during the shipping process and additional fees may be charged, you will be notified before the order is processed. We offer "white glove" service/handling on select products.